Is Brightback right for my business?

Brightback works for high volume subscription services of all sorts, like B2B services and SAAS, or direct to consumer subscription businesses like food delivery, box companies, media and entertainment, and subscription retail:

• Brightback for Consumer Subscription Businesses
• Brightback for B2B Subscription Services
• Teams and departments that use Brightback

Brightback for direct to consumer subscription services

Brightback provides a high-volume, low touch way to save customers at scale perfect for high volume direct to consumer businesses. To read more about the details behind why Brightback + consumer subscription services go hand-in-hand, read more here: Brightback for Consumer Subscription Businesses.

Brightback for B2B subscription services

Building a product or business customers love means listening to your customers at all parts of the lifecycle. SAAS businesses can tap into their customer's true feelings to improve their product and customer experience upstream, B2B services can automate saving low-value customers through Brightback to focus account or success manager energy on high value accounts. Read more about how Brightback helps B2B companies here: Brightback for B2B Subscription Services. 

Teams and Departments that use Brightback

Combatting churn is a team sport, which means Brightback adds value to a number of different teams within your business. To see how valuable Brightback will be to so many of your teams, check out our guide: What teams and departments use Brightback?

Brightback for YOU

The best indicator for whether or not Brightback makes sense for your business is the volume of cancels you see from customers on a monthly basis. The more customers you see canceling per month, the more Brightback makes sense. We put together this handy ROI calculator to help you find out. 

Still not sure if Brightback is right for your business? Talk to us.